TWO SEASONS 
HEATING & COOLING
 
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Tips for maintaining your appliances

Clothes Washers

Washer Safety Tip

Before making repairs, pull the plug and turn off the faucets. Note: Appliance models vary; see your owner's manual for information specific to your washer.

When your washer doesn't work.

Possible Problem:

  • Proper power supply.
  • Unplugged or defective cord.
  • Blown fuse or circuit breaker.
  • Kinked water supply or drain hose.

 

       Remedies:

  • Repair power supply.
  • Plug in or replace cord.
  • Replace fuses or turn circuit breaker back on.
  • Straighten the kink. If you can't, replace the hose.

  

Washer doesn't fill.

Possible Problem:

  • Blocked water inlet screens.
  • Clogged filters
  • A kink in one of the hoses
  • Timer that is not set
  • Defective timer or temperature selector.

 

        Remedies:

  • Clean or replace water inlet screens.
  • Check the inlet hose filters and clean them.
  • Straighten the water supply hoses.
  • Turn the timer slightly or press the buttons firmly.
  • Call a qualified contractor *
             *Problem is best left to a professional.

 

Oversudsing

  • Oversudsing causes leaks and blocks drains. To reduce the suds, pour 1/2 cup white vinegar mixed with some cold water into the washer. Next time, use less detergent (try low-suds type).

Water temperature not right?

  • Be sure the faucets are fully open, screens in the water inlet valve or hoses aren't clogged, and there's lot's of hot water.

Washer won't spin or begins to vibrate.

The wash load may be too large or out of balance. Try removing some of the items or redistribute the load.

Washer doesn't agitate.

Possible Problem:

  • Loose or broken drive belt.
  • Defective agitator solenoid.

Remedies:

  • Tighten or replace belt
  • Call a qualified contractor *
            *Problem is best left to a professional.

Washer doesn't spin.

Possible Problem:

  • Loose or broken drive belt.
  • Defective lid safety switch, timer, or spin solenoid.

Remedies:

  • Tighten or replace belt.
  • Call a qualified contractor *
             *Problem is best left to a professional.

Washer doesn't drain.

Possible Problem:

  • Jammed or defective drain pump.

Remedies:

  • Clear jam.
  • Call a qualified contractor *
             *Problem is best left to a professional.

Washer vibrates excessively.

Possible Problem:

  • Machine or load in machine isn't level.
  • Loose basket.
  • Worn basket support.

Remedies:

  • Adjust leveling feet or load in machine.
  • Tighten basket hold-down nut.
  • Call a qualified contractor *
              *Problem is best left to a professional.

Washer doesn't shut off.

Possible Problem:

  • Disconnected air hose.
  • Defective water inlet valve.

Remedies:

  • Reconnect hose to water level switch.
  • Call a qualified contractor *
              *Problem is best left to a professional.

Washer fills but motor doesn't start.

Possible Problem:

  • If motor hums, jammed drain pump or defective motor.
  • Tripped or defective overload protector.

Remedies:

  • Reduce wash load.
  • Call a qualified contractor *
              *Problem is best left to a professional.

The water doesn't stop running.

Possible Problem:

  • Disconnected overflow switch
  • Disconnected hose
  • Defective overflow switch
  • Defective timer
  • Damaged mixing valve

Remedies:

  • Replace the water hose.
  • Check the switch and replace it.
  • Replace the timer.
  • Replace the valve.
  • Call a qualified contractor *
              *Problem is best left to a professional.

The tub fills with water but the machine doesn't run.

Possible Problem:

  • Tripped lid safety switch
  • Too much laundry in the tub
  • Defective motor
  • Defective timer

Remedies:

  • Make sure the lid is closed.
  • Check the switch.
  • Take some things out and wait 15 minutes for the motor to reset.
  • Call a qualified contractor *
              *Problem is best left to a professional.

The motor runs but the machine doesn't agitate or spin.

Possible Problem:

  • Loose or broken drive belt
  • Broken gears or transmission

Remedies:

  • Tighten the belt or replace it.
  • Call a qualified contractor *
             *Problem is best left to a professional.

Washer leaks.

Possible Problem:

  • Loose hose connection
  • Defective hoses
  • Damaged gaskets
  • Defective mixing valve
  • Damaged pump
  • Defective overflow switch or sensor

Remedies:

  • Check and tighten the connection.
  • Replace the hose.
  • Call a qualified contractor *
              *Problem is best left to a professional.

Washer won't drain.

Possible Problem:

  • A kink in the drain hose
  • The position of the drain hose is too high.
  • Defective timer
  • Stuck drain pump

Remedies:

  • Straighten the hose.
  • Make sure the hose is not emptying more than 3 feet above the floor.
  • Call a qualified contractor *
              *Problem is best left to a professional.

 

The water doesn't get hot enough.

Possible Problem:

  • The water heater setting is too low.
  • The water supply hoses are misconnected.
  • Defective mixing valve
  • Defective timer

Remedies:

  • Reset the thermostat to 140 - 160 degrees F.
  • Reverse the hose connection.
  • Call a qualified contractor *
              *Problem is best left to a professional.

 

SERVING THE VALLEY OF THE SUN
FOR ALL OF YOUR HEATING, COOLING & APPLIANCE REPAIR NEEDS

TWO SEASONS SERVICE
A Division of Two Seasons Holdings LLC

515 E. Carefree Highway, Suite 360
Phoenix, Arizona 85085

623-935-0640
FAX: 623-535-5940

ROC 218834
twoseasons@twoseasonsac.com
www.twoseasonsac.com

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